Reading restaurant reviews. Booking a table. Paying for dinner. All done on the smartphone.
With our SDK asking for customer satisfaction right after departure becomes possible. Happy customers leave a review while their stomach is full. Not weeks later…
Also a large chunk of table reservations results in “no shows”. Restaurants could seat people much more efficient when they knew peoples arrival time and likelihood.
And what about hotels. Is the guest about to arrive? Check if the room is ready. Offer him to pick him up form the Airport. Give them a real five stars service.